In this episode, we answer:
My boss has been trying to transition our team from everybody working all the time, day or night to setting realistic expectations for support and holding us to those. It's hard for me to take her seriously when she answers emails day and night within minutes of their arrival. I'm not talking about just high importance emails, but all emails. It's rare for an email that is sent between 6am and 11pm to fail to get a response from her within an hour. Sometimes, she even responds to emails at 2 or 3 in the morning! I don't feel right not paying attention to my emails when sometimes they're from her, and if it's important enough for her to be online at all hours, shouldn't I be too? What do you think she really wants us to do?
And some special treats from us to you:
Don't forget to join us as we read The Phoenix Project by Gene Kim, Kevin Behr, and George Spafford!